Have questions, feedback, or need support? Our team is here to help you get the most out of Perplexity.
Choose the best way to reach us based on your needs.
Get help via email
support@perplexity.ai
Within 24 hours
Chat with our team
Available 9 AM - 6 PM PST
Instant response
Enterprise customers only
+1 (555) 123-4567
Business hours
Fill out the form below and we'll get back to you as soon as possible.
We have teams around the world to better serve our global community.
123 AI Street, Tech District, CA 94105
+1 (555) 123-4567
sf@perplexity.ai
456 Innovation Lane, Tech City, EC2A 4DP
+44 20 7123 4567
london@perplexity.ai
789 Future Avenue, Marina Bay, 018956
+65 6123 4567
singapore@perplexity.ai
Quick answers to common questions before you reach out.
We typically respond to support emails within 24 hours during business days. Pro users receive priority support with faster response times.
Phone support is available for Enterprise customers. All other users can reach us via email or live chat during business hours.
Yes! We offer personalized demos for teams and Enterprise customers. Contact our sales team to schedule a session.
Please email us at support@perplexity.ai with detailed information about the issue, including steps to reproduce it and any error messages.
Monday - Friday
9 AM - 6 PM PST
Monday - Friday
9 AM - 6 PM GMT
Monday - Friday
9 AM - 6 PM SGT